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Your Rights and Our Rules, Straight Up

stacks88 operates where state law permits, and we want you to know exactly what governs your account — from how we handle your data to what applies when you use PayPal, Venmo, or Play+ to fund your wallet.

State-eligible access onlyAccount data handled securelyPayPal, Venmo, Play+ coveredContact us any timePolicy updates communicated directly
stacks88 Your Rights and Our Rules, Straight Up
DATA AND ACCOUNT SECURITY

How We Handle Your Information

We collect only the account data we need to verify your identity, process payments, and maintain your transaction history. That means your name, address, date of birth, and payment method details tied to PayPal, Venmo, or your Play+ card. We do not sell your personal data to third parties for marketing purposes. Data is retained for the period required by applicable state regulations, and you can request a copy or correction of your records at any time through your account's Help section. SSL encryption covers all account activity and payment flows.

SSL Encryption on All Sessions

Every page you load while logged in is encrypted end-to-end. That applies to account settings, payment flows through PayPal or Venmo, and any form submission in your dashboard.

Cookie Policy and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust cookie preferences through the settings banner on your first visit.

Data Retention and Deletion

Account records are kept for as long as state law requires. Once that period expires, or if you close your account and request deletion, your personal data is removed from our active systems.

Identity Verification Process

Before your first withdrawal, we confirm your identity using the documents you provide during account setup. This step protects your funds and satisfies state-level compliance requirements.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about our terms, a dispute about your account, or a request related to your personal data, we have direct channels for each. Policy and legal questions get routed to a dedicated inbox separate from general account help, so your request doesn't get lost in the queue. For players in Las Vegas and elsewhere in eligible states, account-level legal queries are handled through the same authenticated support flow as any account issue.

Live Chat Support Reach our account support team through the live chat widget in your logged-in dashboard. Legal and policy questions are flagged and escalated to the appropriate team.
Email — Legal Requests Send data requests, policy disputes or formal account inquiries to our dedicated legal email address listed in your account settings under Contact Us.
Account Help Center Your account's Help section includes a policy request form. Use it to submit documented disputes, correction requests or records inquiries — responses come through your registered email.

Common Legal and Policy Questions

These are the questions we actually get about our terms, data handling, and account rights. If something isn't covered here, use the legal email or Help Center form in your account dashboard.

Access depends on your state's current laws. We only allow account creation and activity in states where applicable law permits it. Check your state's online gaming regulations to confirm eligibility before opening an account.

Log into your account, go to the Help Center, and submit a data request form. We'll send a copy of your stored personal data to your registered email address within the timeframe required by state law.

Yes. Submit a correction or deletion request through the Help Center form or via the legal email in your account settings. We process corrections promptly and deletions once your retention period has lapsed.

Both. When you use PayPal or Venmo to fund your account, our terms apply to the transaction on our end, and PayPal's or Venmo's own user agreement applies to their end. You're bound by both simultaneously.

We retain records for the period required by applicable state regulations after account closure. Once that window closes, your personal data is removed from our active systems. Request deletion in writing to start the process.

We send a notice to your registered email and post an in-account alert before any material change takes effect. Continuing to use your account after the notice period means you accept the updated terms.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.